At p699, we understand that your personal data belongs to you. This Privacy Policy explains — clearly, completely, and in plain terms — exactly what information p699 collects when you use our platform, why we collect it, how we store and protect it, who we may share it with under defined circumstances, and what rights you hold over your own data. This Policy applies to all p699 users, including players in Karachi, Lahore, Faisalabad, Islamabad, and across Pakistan.
This Privacy Policy ("Policy") sets out the framework under which p699 ("p699", "we", "us", "our") collects, processes, stores, and discloses personal data obtained from individuals ("Users", "you", "your") who access or interact with the p699 platform, including the website p699.net and all associated gaming services.
p699 operates as an online gaming platform offering cricket betting, live casino, slot games, and related services primarily to users based in Pakistan. Our platform is used by players across Karachi, Lahore, Faisalabad, Islamabad, Rawalpindi, Multan, Peshawar, and other cities throughout the country. This Policy applies uniformly to all users regardless of geographic location within our service territory.
By accessing, registering with, or using any p699 Service, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. This Policy is incorporated by reference into the p699 Terms and Conditions, which you are separately required to accept upon registration.
If you have any questions about this Policy or how p699 handles your personal data at any point, please contact our Data Protection team at [email protected]. Our support team is available 24/7 via live chat and typically responds to email enquiries within 6 hours.
For the purposes of applicable data protection legislation, p699 acts as the Data Controller with respect to personal data collected from Users through the p699 platform. As Data Controller, p699 is responsible for determining the purposes for which, and the manner in which, your personal data is processed.
p699 is licensed under an internationally recognised gaming authority. Regulatory and data protection obligations derive from the conditions of our operating licence, the applicable data protection frameworks of the jurisdictions in which we operate, and international data privacy best-practice standards including those aligned with the General Data Protection Regulation (GDPR) principles — applied as a baseline standard across our global operations regardless of jurisdictional requirement.
p699 collects personal data across several categories, depending on the nature of your interaction with the platform. The following tables set out what we collect and the context in which it arises.
Collected when you create a p699 account:
| Data Element | Purpose | Required? |
|---|---|---|
| Full legal name | Account identification and KYC verification | Mandatory |
| Date of birth | Age verification (21+ compliance) | Mandatory |
| Email address | Account login, communications, support | Mandatory |
| Pakistani mobile number | OTP verification, account recovery, JazzCash/EasyPaisa linking | Mandatory |
| Username (self-selected) | Platform identification | Mandatory |
| Password (hashed) | Account authentication | Mandatory |
| City / Province (Pakistan) | Platform localisation, responsible gaming monitoring | Optional |
Collected when you activate withdrawal capabilities through the KYC process:
Collected in the course of deposits and withdrawals:
Automatically collected during your use of the p699 platform:
When you contact p699 via live chat or email, we retain records of the communication including the nature of the query, the resolution provided, timestamps, and any account actions taken in connection with the support interaction. Support records are maintained for quality assurance, training, and dispute resolution purposes.
p699 uses your personal data only for defined, lawful purposes. The following sets out each primary use case:
Your registration data is used to create and maintain your p699 account, authenticate your identity at login, process deposits and withdrawals in PKR, manage your VIP Programme tier and associated benefits, and deliver the gaming products and services you have signed up for — including cricket betting, live casino, and slot access.
p699's operating licence mandates collection and retention of specific data categories for: age verification (21+ compliance); Anti-Money Laundering (AML) monitoring; Know Your Customer (KYC) identity verification; and fraud detection. These compliance uses are obligatory — they cannot be opted out of as a condition of using the p699 platform.
Platform usage data — including wagering velocity, session duration, bet frequency, and win/loss patterns — is analysed to identify early indicators of problem gaming behaviour. Where such indicators are detected, p699 may proactively contact you to offer responsible gaming tools including deposit limits, cooling-off periods, or referrals to support resources. This monitoring is conducted in your interest and forms part of our regulatory responsible gaming obligations.
Anonymised and aggregated usage data is used to understand how players interact with the p699 platform — which game categories are most used, at what times, from which device types, and through which payment methods. This analysis informs platform improvement decisions including game library curation, payment method availability, and mobile optimisation.
IP addresses, device fingerprints, login timestamps, and session anomaly data are used to detect and prevent: unauthorised account access; fraud and identity theft; multi-account abuse; bonus exploitation; and any other conduct prohibited under the p699 Terms and Conditions.
Support interaction records are used to resolve your queries, investigate complaints, train support staff, and maintain the quality of the p699 support service. Support records may also be used in formal dispute resolution proceedings.
p699 processes your personal data under the following lawful bases, consistent with GDPR-aligned international data protection principles:
p699 does not sell your personal data to any third party. Data sharing occurs only in the limited circumstances described below, and in each case only to the extent necessary for the stated purpose:
p699 engages third-party service providers who process data on our behalf under strict data processing agreements. These include: payment processing providers (JazzCash, EasyPaisa, HBL, UBL, Meezan Bank) for transaction execution; KYC and identity verification technology providers; game software providers (PG Soft, Pragmatic Play, and others) for delivery of certified gaming content; cloud hosting providers for platform infrastructure; and fraud detection and cybersecurity service providers. All such processors are contractually bound to process data only as instructed by p699 and to maintain appropriate security standards.
p699 may disclose personal data to its licensing authority, financial regulators, or law enforcement agencies where required by law, court order, or regulatory directive. p699 has no discretion to refuse such disclosures where they are legally compelled.
In limited circumstances, and with your consent or under regulatory mandate, data may be shared with responsible gaming support organisations for the purpose of facilitating self-exclusion or support services for players identified as being at risk.
In the event of a merger, acquisition, restructuring, or sale of p699 business assets, personal data held by p699 may be transferred to the acquiring or successor entity as part of that transaction, subject to equivalent data protection standards being maintained by the recipient.
p699 retains personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable law and regulatory obligation. The following retention periods apply:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account registration data | Duration of account + 5 years post-closure | Regulatory obligation (AML / licensing) |
| KYC identity documents | Duration of account + 5 years post-closure | Regulatory obligation |
| Financial transaction records | 7 years from transaction date | AML / financial regulation |
| Betting and gaming history | Duration of account + 5 years | Regulatory / dispute resolution |
| Support interaction records | 3 years from last interaction | Legitimate interest / dispute resolution |
| Platform usage analytics (anonymised) | Indefinite (no personal identifiers) | Legitimate interest (anonymised) |
| Marketing consent records | Duration of consent + 1 year | Accountability requirement |
Upon expiry of applicable retention periods, data is securely deleted or irreversibly anonymised in accordance with p699's data destruction procedures.
p699 implements a layered security architecture to protect your personal data against unauthorised access, disclosure, alteration, or destruction. Our security measures include:
p699 uses cookies and similar tracking technologies on the p699.net platform. Cookies are small text files stored on your device that allow the platform to recognise your browser and retain certain information across sessions.
You may configure your browser to refuse or delete cookies at any time. However, disabling strictly necessary cookies will impair or prevent your ability to use the p699 platform. For full instructions on managing cookies in your browser, refer to the help documentation of the browser you use — Chrome, Firefox, Safari, Samsung Browser, and others each provide accessible cookie management settings.
As an internationally licensed gaming platform, p699 may transfer personal data to countries outside of Pakistan for processing by its service providers — including cloud infrastructure providers, game software companies, and KYC verification services. When such transfers occur, p699 ensures that:
p699 does not transfer your KYC identity documents to any jurisdiction without adequate data protection safeguards in place.
As a p699 user, you hold the following rights with respect to your personal data. To exercise any right listed below, contact p699 at [email protected] with the subject line "Data Rights Request — [Your Username]". p699 will respond within 30 days of receiving a valid request.
Request a copy of all personal data p699 holds about you, including what categories of data, for what purposes, and with whom it has been shared.
Request correction of any personal data p699 holds about you that is inaccurate or incomplete. Some corrections may require re-verification of identity.
Request deletion of your personal data where it is no longer necessary for the purposes for which it was collected. Note: Regulatory retention obligations may limit the scope of this right.
Request that p699 restricts processing of your data while a dispute about its accuracy or lawfulness is being resolved, without requiring full deletion.
Receive a machine-readable copy of personal data you have directly provided to p699 (e.g., registration information) to transfer to another service if you wish.
Object to processing of your personal data where p699 relies on legitimate interest as the lawful basis, unless p699 can demonstrate compelling legitimate grounds that override your interests.
p699 Services are strictly for adults aged 21 years and above. p699 does not knowingly collect personal data from any individual below the age of 21. Age verification through CNIC or Passport is mandatory before withdrawal facilities are activated on any p699 account.
p699 treats the protection of minors from gambling-related harm as a non-negotiable compliance obligation. Our platform implements technical age-gate measures during registration and KYC document validation processes specifically to enforce this requirement.
p699 reserves the right to update this Privacy Policy from time to time to reflect changes in our data practices, regulatory requirements, or the services we offer. When changes are made:
Your continued use of the p699 platform following the effective date of any updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree to the revised Policy, you should cease using p699 Services and contact us to discuss account closure in accordance with the Terms and Conditions.
For all privacy-related queries, data rights requests, or concerns about how p699 processes your personal data, please use the following contact channels:
Privacy at p699 is not just a policy document — it is a set of active commitments backed by technical implementation and regulatory accountability.
Every interaction between your device and p699 servers — login, deposit, withdrawal, game play — travels through 256-bit TLS encryption. The same standard that protects international banking transactions protects your p699 data.
p699 does not sell, rent, or trade your personal data to any third party for marketing purposes — ever. Pakistani players' data stays on the p699 platform and is used only as this Policy describes. Your CNIC details, mobile number, and JazzCash account are never sold.
Your p699 login password is never stored as readable text. Bcrypt hashing converts it into a one-way cryptographic string before storage — making it impossible to reverse-engineer even in a hypothetical breach scenario.
p699 gives you actionable data rights: access, rectification, erasure, portability, restriction, and objection. These are not aspirational — you can exercise any of them by emailing [email protected] and p699 will respond within 30 days.
p699 does not hoard your data indefinitely. Retention periods for every data category are defined in this Policy and enforced through systematic deletion schedules. When data is no longer needed, it is securely destroyed or anonymised.
p699's KYC process enforces the 21+ age requirement in practice — not just in policy. CNIC or Passport verification is mandatory before withdrawals. Any account found to belong to a person under 21 is immediately suspended, with data handled per regulatory requirements.
With your privacy secured by 256-bit encryption, zero data selling, and GDPR-aligned rights, you can focus on what matters at p699 — cricket betting, live casino, slots, and Black Diamond VIP rewards. All in PKR. 21+ only.
Data protection and responsible gaming go hand in hand at p699. We use your platform usage data specifically to identify and support players who may be experiencing difficulty — with complete confidentiality. All p699 services are strictly for adults aged 21 and above. If you have any privacy concern or need responsible gaming support, our team is available 24/7 at [email protected].